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Click below for the answers to some frequently asked questions about studying with Cengage Education.

General
- How do I enrol?
  Enrolment is easy! Click on the enrol link located on any of our course information pages and follow the simple steps. If you still need further assistance, you can contact a Course Advisor on 1300 853 033.
- How long will my course take?
  Because most of our courses allow you to set your own pace, that is up to you! Most courses have a maximum time that you must finish within (normally between 12 months and 4 years depending on the level of qualification), but if you have the time and stick to your study schedule it is possible to finish your course much sooner.
  
  Our Higher Education Units and Professional Development Courses are run over fixed 20 week periods. For further information on these subjects, please visit our Higher Education pages.
- Will I receive a Certificate?
  When you complete your course, you’ll receive a document which certifies you have successfully completed your studies. Depending on which course you enrol in, this could be a Cengage Education Certificate, a Statement of Attainment or a Government accredited Certificate or Diploma.
- Do I need to attend exams?
  With Cengage Education’s distance education courses, there are no exams to attend. All your assessments and exams can be sent in or submitted online.
- What if I need help with my course?
  If you need help with your course, Cengage Education has a range of support options available for you. Our Student Services team are available to answer any general questions you might have about your course. Your tutor will also be able to offer course-specific advice. And our team of mentors are available to provide you with helpful study tips and advice on staying motivated.
- Are there any pre-requisites for my course?
  Most of our courses require no prerequisite studies, other than basic English language skills. Check the course page on our website too see if the course you are interested in has any additional requirements.
- What does nationally recognised mean?
  Many Cengage Education courses are accredited with the NSW Vocational and Education and Training Accreditation Board (VETAB). This means that many of our courses are qualification level courses and will be recognised nationwide, giving you more options for employment and further studies. If the course you want to study is nationally recognised, it will be mentioned on the course page on our website.

Finance
- What if I can't afford to pay for my course?
  Cengage Education offers a range of payment options, from discounts for payment in full to interest-free monthly payment plans. Some students may also be eligible for government funding to help them study approved courses. Call one of our Course Advisors on 1300 853 033 for more information.
- Can I apply for Austudy or Abstudy assistance if I study with Cengage Education?
  Some of our courses are approved for Austudy/Abstudy assistance, providing you are eligible to receive these payments. There is also assistance available for those receiving pension payments and other financial benefits. Our Course advisors will be able to give you further information. Call them today on 1300 853 033.

Course Materials
- Other education institutions like TAFE require me to purchase textbooks, uniforms and equipment on top of my course fees. What additional items will I need to purchase if I study with Cengage Education?
  Once you’ve enrolled in the course, you don’t need to pay for any additional materials! We provide you with all the textbooks and study aides you need to complete your course, at no extra cost.
- Will my Cengage Education course provide me with the same exemptions as TAFE or OTEN if I choose to under take further study at University?
  Yes. Like TAFE and OTEN, we have articulation agreements with many major Universities, which means you can go on to higher education (such as a degree course) and receive recognition for the subjects you have already completed with us.
- When will I receive my first set of course materials?
  Following your payment of either the deposit or full course fees your course materials will be sent in the next 48 hours. Depending on the postal system to your area, you can expect your materials in as little as five to ten working days!

Comparisons
- How is distance learning different from classroom-based courses offered by other education institutions like TAFE?
  With distance education – either by correspondence or online – there are no classes to attend, so you can study whenever and wherever you want, to fit in around your work and social commitments. Instead of attending classes, you read through your study materials in your own time, and then submit your assessments either online or send them in by mail. If you are studying a nationally recognised qualification, it will give you the same level of qualification that you would receive from a TAFE.
- Will I receive the same accreditation from Cengage Education that I would get through other education providers like TAFE or OTEN?
  Yes. Cengage Education is a Registered Training Organisation under the Australian Training Framework. We are registered with the NSW Vocational Education and Training Accreditation Board (VETAB), which means that our accredited courses provide you with exactly the same qualification you would receive if you studied the course at TAFE or OTEN.

Can’t find what you are looking for? Contact us online or call one of our course advisors at 1300 853 033.

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