Statement of Attainment in Business (Medical Receptionist)

Give a healing hand.

As the first point of contact for patients, Medical Receptionists play an important role in the operation of any doctor’s office, hospital or clinic. To ensure the smooth day-to-day operation of a practice, you will need to have sound administration skills and be able to communicate effectively with patients, as well as have a reasonable understanding of medical terminology.

The Statement of Attainment in Business (Medical Receptionist) course has been compiled by experts to help you to develop the administrative skills and specific knowledge required to secure employment within the medical industry.

Medical Receptionist - Extra learning materialsKey areas of learning:

  • BSBCMM201A Communicate in the workplace
  • BSBINM201A Process and maintain workplace information
  • BSBCUS201A Deliver a service to customers
  • FNSICGEN305A Maintain daily financial/business records
  • BSBINM202A Handle mail

Additional Subject:

  • Medical terminology

Mandatory work placement

This course has mandatory work placement.

On completion of your course:

About our Nationally Recognised Training accreditationUpon successful completion of all course requirements, students will receive a Statement of Attainment. This course contains selected units of competency from the BSB07 Business Services Training Package.

Cengage Education is a registered Training Organisation (Provider Number: 90796) registered with NSW VETAB (Vocational Education and Training Accreditation Board).

* Terms and conditions apply
Course Number D0004
Course Type Correspondence
Course Duration Max 18 months
Study Hours Approx 210 hrs
Qualification Statement of Attainment

Assessment details

  • There are 8 written assessments
  • There are 4 workplace assessments

Learning periods

This course is divided into 5 learning periods.

Extra learning materials included in the Medical Receptionist course

  • Medical Dictionary
  • Medical Terminology CD ROM

Computer requirements

To complete this course you will need access to:

  • A computer with CD-ROM drive

Entry requirements
Cengage Certificate, Statements of Attainment, Certificate I & Certificate II courses

No entry requirements apply to these courses.

English Language Requirements:

If English is your second language and you did not complete the last two years of secondary education in English you are required to provide evidence of English language competence before enrolling. Examples of appropriate evidence are:

Evidence

Example

IELTS

Overall score of 5.5

TOEFL

530 (paper), 197 (computer) or 71 Internet.

Evidence of employment in an English speaking country.

12 month period of employment: Letters of Appointment, Letters of Reference, Testimonials, Performance Appraisals etc

Not sure if you meet the entry requirements?
Please call 1300 853 033

Australian Workplace

This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.

Insurance

Cengage Education is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course. Known as Volunteer Insurance, the policy covers ‘Personal Accidents’ in the workplace, and will help put employers’ minds at ease for the duration of the work placement. A copy of the Certificate of Currency can be requested from the Cengage Education Workplace Coordinator on 1300 882 121. Please note that this policy does not provide professional indemnity coverage.

Work Placement

Why is a Work Placement Required?

Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context. Work placement ensures the relevance of learning and assessment tasks and helps to produce graduates who are job ready and thereby increase employment opportunities.

Work placement also provides insight into particular job roles and responsibilities within an industry context. The student can find out if this is the right industry for them and whether they are right for this industry.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Cengage Education Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Work Placement Terms and Conditions

Cengage Education will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Cengage Education will check the suitability of this arrangement. Cengage Education will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Cengage Education is not permitted to issue the qualification.

Subjects You’ll Cover

BSBCMM201A Communicate in the workplace

  • Gather convey and receive information and ideas
  • Complete workplace documentation and correspondence
  • Communicate in a way that responds positively to individual differences

BSBINM201A Process and maintain workplace information

  • Collect information
  • Process workplace information
  • Maintain information systems

BSBCUS201A Deliver a service to customers

  • Establish contact with customers
  • Identify customer needs
  • Deliver a service to customers
  • Process customer feedback

FNSICGEN305A Maintain daily financial/business records

  • Process financial forms and applications
  • Prepare and process banking documents and petty cash documents
  • Process petty cash transactions
  • Prepare and process invoices for payment to creditors and for debtors

BSBINM202A Handle mail

  • Receive and distribute incoming mail
  • Collect and despatch outgoing mail
  • Organise urgent and same day deliveries

Additional subject: Medical terminology

  • Words, roots, prefixes, suffixes and combinations
  • Anatomical basics
  • The skin
  • The musculoskeletal system
  • The gastrointestinal system
  • The respiratory system
  • The cardiovascular blood and lymphatic system
  • The urinary system oncology and radiotherapy
  • The reproductive system, breasts and obstetrics
  • The neurological system, psychology and pharmacology
  • The endocrine metabolic optic and auditory system

* Fortnightly payment plans also available –     call our Sales team on 1300 853 033.

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