Give a healing hand.
The medical receptionist plays a vital part in the running of any family medical practice, hospital or clinic – firstly as the initial point of contact for patients, then in the day-to-day administration of the enterprise.
The Cengage Education Medical Receptionist course has been compiled by experts to give students a thorough background knowledge of the medical industry and the skills they need to give their workplace a professional face. You’ll learn the essentials of workplace communication, medical language, customer service principles and health and safety – everything you need to get started in an enjoyable, people-oriented career.
On completion of your course:
Upon successful completion of the following competencies:
- BSBCMN203A Communicate in the workplace
- BSBCMN208A Deliver a service to customers
- BSBCMN209A Provide information to clients
- BSBCMN207A Prepare and process financial/business documents
- BSBCMN206A Process and Maintain workplace information
- BSBCMN212A Handle mail
students will receive a nationally recognised Statement of Attainment. This course contains selected units of competency from the BSB01 Business Services Training Package
Cengage Education is a Registered Training Organisation registered by VETAB (Vocational Education and Training Accreditation Board).
Key areas of learning:
- Follow OHS policies and procedures in a medical office
- BSBCMN203A Communicate in the workplace
- Medical Terminology
- BSBCMN206A Process and Maintain workplace information
- BSBCMN208A Deliver a service to customers
- BSBCMN209A Prepare and process financial/business documents
- BSBCMN207A Prepare and process financial/business documents
- Prepare and process medical accounts
- BSBCMN212A Handle Mail