Certificate IV in Frontline Management Course BSB40807

Enhance your business management skills.

Leadership, communication and organisational skills are all essential components of successful business management.

Frontline Managers need to be able to manage both their own performance and that of their employees.

The Certificate IV in Business (Frontline Management) course is designed to help you enhance your skills in managing people and projects. It will also help you to develop your communication skills, assist you with the coaching of staff and help you to implement continuous improvement procedures.

Key areas of learning:

  • BSBOHS407A Monitor a safe workplace
  • BSBRSK401A Identify risk and apply risk management processes
  • BSBREL401A Establish networks
  • BSBMGT402A Implement operational plan
  • BSBINM401A Implement workplace information system
  • BSBWOR402A Promote team effectiveness
  • BSBINN301A Promote innovation in a team environment
  • BSBMGT401A Show leadership in the workplace
  • BSBPMG510A Manage projects
  • BSBWOR404A Develop work priorities

Mandatory work placement

This course has mandatory work placement.

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

On completion of your course:

About our NSW VETAB accreditation
About our Nationally Recognised Training accreditationUpon successful completion of this course you will receive a nationally recognised qualification BSB40807 Certificate IV in Frontline Management.

Cengage Education is a registered Training Organisation (Provider Number: 90796) registered with NSW VETAB (Vocational Education and Training Accreditation Board).

Professional memberships/affiliations

Adecco Australia

Cengage Education is proud to announce its affiliation with one of the world’s leading employment services Adecco Australia.

Student’s wishing to seek full/part time employment in their chosen field, can now contact Adecco Australia on completion of their qualification.

* Terms and conditions apply
Course Number C0068
Course Type Correspondence
Course Duration Max 24 months
Study Hours Approx 455 hrs
Qualification Certificate IV
Nationally Recognised What does this mean?

Assessment details

  • There are 10 written assessments
  • There are 4 workplace assessments

Learning periods

This course is divided into 5 learning periods.

Computer requirements

To complete this course you will need access to:

  • A computer with Windows® 95/98 or higher
  • CD-ROM drive

It would also be beneficial to have Internet access for research purposes.

Previous study required

Cengage Education strongly recommend that students considering undertaking the Certificate IV in Business Frontline Management course are currently in a workplace environment, as the assignments require students to observe and document workplace practices and procedures.

Australian Workplace

This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.

Skilling Australia for the Future

Productivity Places Program You may be eligible to study at no cost to you under the Federal Government’s Targeted participate in training under the Productivity Places program. Click here to find out more…

Work Placement

Why is a Work Placement Required?

Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context. Work placement ensures the relevance of learning and assessment tasks and helps to produce graduates who are job ready and thereby increase employment opportunities.

Work placement also provides insight into particular job roles and responsibilities within an industry context. The student can find out if this is the right industry for them and whether they are right for this industry.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Cengage Education Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Work Placement Terms and Conditions

Cengage Education will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Cengage Education will check the suitability of this arrangement. Cengage Education will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Cengage Education is not permitted to issue the qualification.

Insurance

Cengage Education is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course. Known as Volunteer Insurance, the policy covers ‘Personal Accidents’ in the workplace, and will help put employers’ minds at ease for the duration of the work placement. A copy of the Certificate of Currency can be requested from the Cengage Education Workplace Coordinator on 1300 882 121. Please note that this policy does not provide professional indemnity coverage.

Entry requirements
Certificate III & Certificate IV courses

School Certificate or equivalent OR relevant qualification OR relevant vocational experience.

English Language Requirements:

If English is your second language and you did not complete the last two years of secondary education in English you are required to provide evidence of English language competence before enrolling. Examples of appropriate evidence are:

Evidence

Example

IELTS

Overall score of 5.5

TOEFL

530 (paper), 197 (computer) or 71 Internet.

Evidence of employment in an English speaking country.

12 month period of employment: Letters of Appointment, Letters of Reference, Testimonials, Performance Appraisals etc

Not sure if you meet the entry requirements?
Please call 1300 853 033

Subjects You’ll Cover

BSBOHS407A Monitor a safe workplace

  • Provide information to the workgroup about OHS policies and procedures
  • Implement and monitor participative arrangements for the management of OHS
  • Implement and monitor the organisation’s procedures for providing OHS training
  • Implement and monitor procedures for identifying hazards and assessing risks
  • Implement and monitor the organisation’s for controlling risks
  • Implement and monitor the organisation’s procedures for maintaining OHS records for the team

BSBRSK401A Identify risk and apply risk management processes

  • Identify risks
  • Analyse and evaluate risks
  • Treat risks
  • Monitor and review effectiveness of risk treatment/s

BSBREL401A Establish networks

  • Develop and maintain business networks
  • Establish and maintain business relationships
  • Promote the relationship

BSBMGT402A Implement operational plan

  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance

BSBINM401A Implement workplace information system

  • Identify and source information needs
  • Collect, analyse and report information
  • Implement information systems
  • Prepare for information system changes

BSBWOR402A Promote team effectiveness

  • Plan to achieve team outcomes
  • Develop team cohesion
  • Participate in and facilitate work team
  • Liaise with management

BSBINN301A Promote innovation in a team environment

  • Create opportunities to maximise innovation within the team
  • Organise and agree effective ways of working
  • Support and guide colleagues
  • Reflect on how the team is working

BSBMGT401A Show leadership in the workplace

  • Model high standards of management performance and behaviour
  • Enhance organisation’s image
  • Make informed decisions

BSBPMG510A Manage projects

  • Define projects
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

BSBWOR404A Develop work priorities

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development

* Fortnightly payment plans also available –     call our Sales team on 1300 853 033 .

Learning Made Easy

How It Works

Support Network

Recently viewed courses