Certificate III in Business

Get the basic skills of business.

There are certain principles common to the running of all businesses, from home based one-person consultancies to multinational corporations. They cover core financials, budgeting and resource allocation, prioritising, customer service, occupational health and safety, communication and change management. A base level understanding of these ‘big picture’ issues will improve anyone’s career prospects in any industry.

The Cengage Education Certificate III in Business course is ideal for anyone needing basic business skills. Whether you’re looking to advance through the administrative ranks at work or if you need to learn more for a small business operation, this course provides an excellent grounding.

Key areas of learning

  • Organise personal work priorities & development
  • Contribute to effective workplace relationships
  • Contribute to personal skill development & learning
  • Exercise initiative in a business environment
  • Deliver & monitor a service to customers
  • Maintain workplace safety
  • Support innovation & change
  • Maintain environmental procedures
  • Maintain business resources
  • Recommend products & services
  • Produce simple word processed documents
  • Create & use simple spreadsheets

On completion of your course:

Upon successful completion of this course you will receive a nationally recognised BSB30101 Certificate III in Business.

About our NSW VETAB accreditation
About our Nationally Recognised Training accreditation
Cengage Education is a Registered Training Organisation registered by VETAB (Vocational Education and Training Accreditation Board).

Professional memberships/affiliations.

Adecco Australia

Cengage Education is proud to announce their affiliation with one of the world's leading employment services Adecco Australia. Students wishing to seek full/part time employment in their chosen field can now contact Adecco Australia on completion of their qualification.

 

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Call 1300 853 0338am-6pm AEST Mon-Fri
Get your FREE CourseCatalogue Now!
Enrol Online
Course Number 75400B
Course Type Correspondence
Course Duration Max 24 months
Study Hours Approx 395 hrs
Qualification Certificate III
Nationally Recognised What does this mean?

Prerequisites

No previous knowledge or experience is required to take this course.

Learning Periods:

This course is divided into 5 learning periods

Computer requirements

To complete this course you will need access to:

  • A computer with Windows® 95/98 or higher
  • CD-ROM drive.

Assessment details

  • 12 written assessments

Subjects You’ll Cover

BSBCMN302A Organise personal work priorities and development

  • Organise and complete yourwork schedule
  • Monitor your performance
  • Develop and maintain your standards
  • Using feedback to move ahead

BSBFLM303A Contribute to effective workplace relationships

  • Gather, convey and receive information
    and ideas
  • Develop trust and confidence
  • Manage difficulties
  • Provide support to colleagues

BSBCMN304A Contribute to personal skill development and learning

  • Identify your need for new skills
  • Develop your skills
  • Check your progress
  • Taking the next step

BSBCMN301A Exercise initiative in a business environment

  • Model high standards of business practice
  • Influence individuals and groups positively
  • Make informed decisions
  • Implement continuous improvement strategies

BSBCMN310A Deliver and monitor a service to customers

  • Understand your organisation
  • Identify customers' needs
  • Provide customer service
  • Customer satisfaction

BSBCMN311A Maintain workplace safety

  • Occupational Health and Safety (OH&S)
  • Contribute to OH&S in the workplace
  • OH&S training
  • Coaching and mentoring

BSBCMN312A Support innovation and change

  • Improve work practices
  • Support change and advise on new work practices
  • Implement new work practices
  • Adjust your work schedules

BSBCMN313A Maintain environmental procedures

  • Environmental workplace procedures
  • Improve environmental performance
  • Keep environmental records
  • Records of environmental hazards

BSBCMN307A Maintain business resources

  • Identify resource requirements
  • Monitor resource usage and maintenance
  • Acquire resources
  • Importance of meeting timelines

BSBCMN309A Recommend products and services

  • Develop and maintain knowledge of products and services
  • Making recommendations on products and services
  • Advise on promotional activities
  • Analyse customer feedback

BSBCMN213A Produce simple word processed documents

  • Document requirements
  • Format requirements
  • Produce the document

BSBCMN214A Create and use simple spreadsheets

  • Using spreadsheets
  • How to lay out a spreadsheet
  • Perform calculations
  • Work with charts