Certificate III in Business Administration Course

Study a course in Business Administration from home or online.

With the Cengage Education Certificate III in Business Administration course, you could move a step closer to achieving your career goals.

It is designed to help you understand the day-to-day workings of a business, and will provide you with an understanding of a range of financial and administrative functions that are essential to any business, large or small.

Covering areas from basic record-keeping and accounts payable to payroll processing and work scheduling, it could help you to advance through the administrative ranks at work, or provide you with the knowledge you need to assist in the running of a small business.

Key areas of Learning

BSBITU307A Develop keyboarding speed and accuracy
BSBOHS201A Participate in OHS processes
BSBFIA302A Process payroll
BSBFIA303A Process accounts payable and receivable
BSBFIA304A Maintain a general ledger
BSBADMN307A Organise schedules
BSBITU302A Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBADM311A Maintain business resources
BSBINM302A Utilise a knowledge management system
BSBINM301A Organise workplace information
BSBWOR301A Organise personal work priorities and development

Mandatory work placement

This course has mandatory work placement.

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

On completion of your course:

Upon successful completion of this course you will receive a nationally recognised qualification BSB30407 Certificate III in Business Administration.

Cengage Education is a registered Training Organisation (Provider Number: 90796) registered with NSW VETAB (Vocational Education and Training Accreditation Board).

Professional memberships/affiliations

Adecco Australia

Cengage Education is proud to announce its affiliation with one of the world’s leading employment services Adecco Australia.

Student’s wishing to seek full/part time employment in their chosen field, can now contact Adecco Australia on completion of their qualification.

Assessment details

There are 12 written assessments
There are 4 workplace assessments

Learning Periods

This course is divided into 5 learning periods

Computer requirements

To complete this course you will need access to:

A computer with Windows® 95/98 or higher
CD-ROM drive

* Terms and conditions apply

Course Number	C0064
Course Type	Correspondence
Course Duration	Max 24 months
Study Hours	Approx 475 hrs
Qualification	Certificate III
Nationally Recognised	What does this mean?

Insurance

Cengage Education is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course. Known as Volunteer Insurance, the policy covers ‘Personal Accidents’ in the workplace, and will help put employers’ minds at ease for the duration of the work placement. A copy of the Certificate of Currency can be requested from the Cengage Education Workplace Coordinator on 1300 882 121. Please note that this policy does not provide professional indemnity coverage.

Work Placement

Why is a Work Placement Required?

Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context. Work placement ensures the relevance of learning and assessment tasks and helps to produce graduates who are job ready and thereby increase employment opportunities.

Work placement also provides insight into particular job roles and responsibilities within an industry context. The student can find out if this is the right industry for them and whether they are right for this industry.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Cengage Education Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Work Placement Terms and Conditions

Cengage Education will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Cengage Education will check the suitability of this arrangement. Cengage Education will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Cengage Education is not permitted to issue the qualification.

Entry requirements
Certificate III & Certificate IV courses

School Certificate or equivalent OR relevant qualification OR relevant vocational experience.

English Language Requirements:

If English is your second language and you did not complete the last two years of secondary education in English you are required to provide evidence of English language competence before enrolling. Examples of appropriate evidence are:

Evidence	Example
IELTS	Overall score of 5.5
TOEFL	530 (paper), 197 (computer) or 71 Internet.
Evidence of employment in an English speaking country.	12 month period of employment: Letters of Appointment, Letters of Reference, Testimonials, Performance Appraisals etc

Not sure if you meet the entry requirements?
Please call 1300 853 033

Australian Workplace

This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.

Subjects You’ll Cover

Contract All | Expand All

BSBITU307A Develop keyboarding speed and accuracy

Use safe work practices
Adjust workspace furniture and equipment to suit ergonomic requirements of the user
Ensure work organisation meets organisational and occupational health and safety (OHS) requirements
for computer operation
Identify and develop keyboarding skills
Identify and apply keyboard functions for both alpha and numeric keyboard functions
Apply touch typing technique to complete tasks
Develop speed and accuracy in accordance with workplace requirements for level of responsibility
Check accuracy
Proofread document carefully to identify errors
Amend document, ensure errors are corrected and complete a final accuracy check

BSBOHS201A Participate in OHS processes

Work safely
Follow established safety procedures when conducting work
Carry out pre-start systems and equipment checks in accordance with workplace procedures
Implement workplace safety requirements
Identify designated persons for reporting queries and concerns about safety in the workplace
Identify existing and potential hazards in the workplace report them to designated persons and record
them in accordance with workplace procedures
Identify and implement workplace procedures and work instructions for controlling risks
Report emergency incidents and injuries to designated persons
Participate in OHS consultative processes
Contribute to workplace meetings inspections or other consultative activities
Raise OHS issues with designated persons in accordance with organisational procedures
Take actions to eliminate workplace hazards or to reduce risks
Follow safety procedures
Identify and report emergency incidents
Follow organisational procedures for responding to emergency incidents

BSBFIA302A Process payroll

Record payroll data
Check payroll data and clarify discrepancies with designated persons
Enter employee pay period details and any deductions and allowances in payroll system in
accordance with source documents
Calculate payment due to individual employees to reflect standard pay and variations in accordance
with employee source data
Prepare payroll
Prepare payroll within designated time lines in accordance with organisational policy and procedures
Reconcile total wages for pay period check or correct irregularities or refer to designated persons for
resolution
Make arrangements for payment in accordance with organisational and individual requirements
Obtain authorisation of payroll and individual pay advice in accordance with organisational requirements
Produce, check and store payroll records in accordance with organisational policy and security
Procedures
Follow security procedures for processing payroll and for maintaining payroll records
Handle payroll enquiries
Respond to payroll enquiries in accordance with organisational and legislative requirements
Provide information in accordance with organisational and legislative requirements
Ensure all enquiries outside area of responsibility and knowledge are referred to designated
persons for resolution
Ensure draft is proofread, where appropriate.
Complete additional information or follow up action within designated time lines in accordance with organisational policy and procedures

BSBFIA303A Process accounts payable and receivable

Maintain financial journal systems
Check source documents for accuracy and appropriate authorisation
Refer errors and discrepancies in source documents for resolution in accordance with organisational
policy and procedures
Enter transactions into cash and credit journal system in accordance with organisational policy
and procedures, and relevant legislation and compliance requirements
Total credit journals in accordance with organisational policy and procedures
Prepare bank reconciliations
Check cash journals against bank statements to identify differences
Update cash journals with relevant data from bank statement/s
Identify discrepancies and refer to appropriate staff member, organisation or agency
Total cash journals in accordance with organisational policy and procedures
Prepare regular reconciliation reports within designated time lines
Maintain accounts payable and accounts receivable systems
Enter transactions into individuals accounts payable and accounts receivable, in accordance with
organisational policy and procedures, and accounting requirements
Prepare schedules of accounts payable and receivable for reconciliation purposes in accordance with
organisational requirements
Reconcile schedules accounts payable and accounts receivable with journal data or general ledger in
accordance with organisational requirements
Process payments for accounts payable
Reconcile accounts payable statements with accounting records in accordance with organisational policy
and procedures
Check payment documentation for accuracy of information and discrepancies and rectify any errors
in accordance with organisational requirements
Prepare statements for accounts receivable
Produce and check accounts receivable statements for accuracy of content in accordance with
organisational policy and procedures
Rectify discrepancies and statements despatched within designated time lines
Follow up outstanding accounts
Maintain accounts receivable ledger system in accordance with organisational requirements to reflect
current credit situation
Conduct aged analysis of accounts receivable to identify outstanding accounts and to determine
collection procedures, in accordance with organisational policy and procedures
Report or follow up outstanding accounts in accordance with organisational policy and procedures
Monitor and review credit terms in accordance with credit policy and procedures

BSBFIA304A Maintain a general ledger

Process journal entries
Prepare general journal entries from source journals, in accordance with accounting requirements,
organisational policy procedures, and accounting standards
Post journal entries into general ledger system in accordance with organisational policy procedures and accounting standards
Reconcile accounts payable and accounts receivable subsidiary ledger systems with general ledger
Ensure processing maintains the accounting equation and is completed within designated time lines
Prepare payroll
Prepare trial balance of general system in accordance with organisational requirements and accounting
standards and ensure it is checked for accuracy
Identify and rectify irregularities or refer them for resolution when trial balance does not balance in
accordance with organisational policy and procedures

BSBADMN307A Organise schedules

Establish schedule requirements
Identify organisational requirements and protocols for diaries and staff planning tools
Identify organisational procedures for different types of appointments
Determine personal requirements for diary and schedule items for individual personnel
Establish appointment priorities and clarify in discussion with individual personnel
Manage schedules
Identify recurring appointments and deadlines and schedule these in accordance with individual and
organisational requirements
Establish availability of attendees and schedule new appointments in accordance with required time
lines and diary commitments
Negotiate alternative arrangements and confirm when established appointments are changed
Record appointments and manage schedules in accordance with organisational policy and procedures

BSBITU302A Create electronic presentations

Prepare to create presentation
Organise personal work environment in accordance with ergonomics requirements
Determine purpose audience and mode of presentation in consultation with content author or presenter
Identify presentation requirements in terms of supporting documents transparencies and equipment
Apply work organisation strategies and energy and resource conservation techniques to plan
work activities
Create presentation
Design slides notes and handout masters to incorporate organisational and task requirements in relation
to image and preferred style avoiding distractions
Use software functions for consistency of design and layout to meet identified presentation requirements
Balance presentation features for visual impact and emphasis
Use advanced software features to streamline and customise the presentation for different audiences
Prepare presentations within designated time lines
Finalise presentation
Use manuals, user documentation and online help to overcome problems with design and production
Check presentation for spelling, consistency in presentation features and style, in accordance with task
requirements
Print presentation materials in accordance with presenter or audience requirements
Store presentation in accordance with organisational requirements and exit the application without
information loss or damage

BSBITU303A Design and produce text documents

Prepare to produce word processed documents
Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation
requirements are addressed
Identify document purpose audience and presentation requirements and clarify with relevant personnel as required
Identify organisational and task requirements for text-based business documents to ensure consistency of style
and image
Design word processed documents
Design document structure and layout to suit purpose audience and information requirements of the task
Design document to enhance readability and appearance and to meet organisational and task requirements
for style and layout
Use style sheets and automatic functions to ensure consistency of design and layout
Add tables and other data
Insert a standard table into a document, changing cells to meet information requirements
Insert and delete columns and rows as necessary
Insert images and other data to meet required specifications
Produce text documents
Use advanced software functions to enable efficient production of documents
Enter or import and edit text and other data to meet required specifications
Preview, adjust and print documents in accordance with organisational and task requirements
Name and store text documents in accordance with organisational requirements and exit the application without information loss/damage
Prepare text documents within designated time lines and organisational requirements for speed and accuracy
Use manuals, user documentation and online help to overcome problems with document design and production

BSBITU304A Produce spreadsheets

Select and prepare resources
Adhere to ergonomic work organisation and occupational health and safety requirements
Use energy and resource conservation techniques to minimise wastage
Identify spreadsheet task requirements in relation to data entry, storage output and presentation
Plan spreadsheet design
Ensure spreadsheet design suits the purpose audience and information requirements of the task
Ensure spreadsheet design enhances readability and appearance, and meets organisational and task requirements
for style and layout
Use style sheets and automatic functions to ensure consistency of design and layout
Create spreadsheet
Ensure data is entered, checked and amended to maintain consistency of design and layout in accordance with organisational and task requirements
Format spreadsheet using software functions to adjust page and cell layout to meet information requirements,
in accordance with organisational style and presentation requirements
Ensure formulae are tested and used to confirm output meets task requirements, in consultation with
appropriate personnel as required
Use manuals, user documentation and online help to overcome problems with spreadsheet design and production
Produce simple charts
Select chart type and design that enables valid representation of numerical data and meets organisational and task
Requirements
Create charts using appropriate data range in the spreadsheet
Modify chart type and layout using formatting features
Finalise spreadsheets
Preview, adjust and print spreadsheets and any accompanying charts in accordance with task requirements
Ensure data input meets designated time lines and organisational requirements for speed and accuracy
Name and store spreadsheet in accordance with organisational requirements and exit the application without
data loss/damage

BSBADM311A Maintain business resources

Advise on resource requirements
Calculate estimates of future and present business resource needs in accordance with organisational requirements
Ensure advice is clear concise and relevant to achievement of organisational requirements
Provide information on the most economical and effective choice of equipment, materials and suppliers
Identify resource shortages and possible impact on operations
Monitor resource usage and maintenance
Ensure resource handling is in accordance with established organisational requirements including occupational health
and safety requirements
Use business technology to monitor and identify the effective use of resources
Use consultation with individuals and teams to facilitate effective decision making on the appropriate allocation
Of resources
Identify and adhere to relevant policies regarding resource use in the performance of operational tasks
Routinely monitor and compare resource usage with estimated requirements in budget plans
Acquire resources
Ensure acquisition and storage of resources is in accordance with organisational requirements, is cost effective and
consistent with organisational time lines
Acquire resources within available time lines to meet identified requirements
Review resource acquisition processes to identify improvements in future resource acquisitions

BSBINM301A Organise workplace information

Collect and assess information
Access product and service information in accordance with organisational requirements
Ensure methods of collecting information are reliable and make efficient use of available time and resources
Assess information for clarity, accuracy, currency and relevance to intended tasks
Use interpersonal skills to access relevant information from teams and individuals
Organise information
Organise information in a format suitable for analysis interpretation and dissemination in accordance
with organisational requirements
Use appropriate technology/systems to maintain information in accordance with organisational requirements
Collate information and materials, and communicate to relevant designated persons
Identify difficulties organising and accessing information and solve collaboratively with individuals and team members
Update and store information in accordance with organisational requirements and systems
Review information needs
Actively seek feedback on clarity, accuracy and sufficiency of information to ensure relevance of information
and system
Review the contribution of information to decision making and implement appropriate modifications to
collection processes
Document future information needs and incorporate in modifications to reporting processes

BSBINM302A Utilise a knowledge management system

Access and use knowledge management system
Access knowledge management system to assist with specific tasks, in line with system procedures
Administer system, in line with procedures
Input to knowledge management system
Gather, analyse and prepare inputs for contribution to the system, in line with procedures
Check inputs for clarity, accuracy, currency and relevance
Make inputs to system in line with procedures
Analyse requirements of the system and ensure suggestions for improvements are provided to relevant personnel
Review and improve work practices
Provide feedback about the clarity, accuracy, currency and relevance of the system’s output to relevant personnel
Document learning resulting from the use of the system
Improve work practices as a result of learning from the use of the system

BSBWOR301A Organise personal work priorities and development

Organise personal work priorities and development
Ensure that work goals and objectives are understood, negotiated and agreed in accordance with organisational requirements
Assess and prioritise workload to ensure tasks are completed within identified timeframes
Identify factors affecting the achievement of work objectives and incorporate contingencies into work plans
Use business technology efficiently and effectively to manage and monitor scheduling and completion
of tasks
Monitor own work performance
Accurately monitor and adjust personal work performance through self-assessment to ensure achievement of tasks
Ensure that feedback on performance is actively sought and evaluated from colleagues and clients in the context of individual and group requirements
Routinely identify and report on variations in the quality of service and products in accordance with organisational requirements
Identify sources of stress and access appropriate supports and resolution strategies
Coordinate personal skill development and learning
Identify personal learning needs and skills gaps using self-assessment and advice from colleagues and clients
in relation to role and organisational requirements
Identify, prioritise and plan opportunities for undertaking personal skill development activities in liaison with work groups and relevant personnel
Access complete and record professional development opportunities to facilitate continuous learning and career development
Incorporate formal and informal feedback into review of further learning needs

Enrol now in Certificate III in Business Administration Course

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